We will try to answer the most frequently asked questions in this section of the website. If you do not find the answer to your question here, contact us 26267833 or email@example.com.
Can I have breakfast before sample collection for DNA testing?
Yes, you can have breakfast but the time interval between the last meal and the time of sampling must be observed. The time interval should be at least 30 minutes. Breastfed children are an exception. For them, the mandatory time between the last breastfeeding and the time of sampling is 30 minutes, ideally - 1 hour or more. This is because breast milk contains the DNA of the mother. The time interval is needed so that the oropharyngeal swab of the child (for young children this type of sampling is most frequent for DNA tests) does not contain DNA of other persons (mother).
How long do I have to wait for the test result?
The testing period for each specific DNA test is most accurately indicated in the “GenEra” Laboratory pricelist. It is usually 10 working days for medical DNA tests (with some exceptions) and 5 working days for paternity/maternity DNA tests (from the date of payment of the bill).
Is it mandatory to apply for the testing in advance?
Currently, we accept customers only by prior appointment to ensure an adequate flow of customers. It is more convenient for visitors and laboratory staff can better plan their work and time schedules.
How to take a buccal swab sample for DNA testing?
If you perform the test remotely, we will send you all the necessary information in an off-site sampling kit. Sampling instructions are also available under the section Useful information.
What is the process of distanced or remote testing?
The tests you want to pay for by yourself must be added to the cart in our e-shop by choosing the relevant DNA test. After successful payment, we will send you a full sampling kit. Additional time for sending samples should be considered when choosing remote testing.
The sampling kit can also be ordered if you have a referral and the test will be paid for by the NHS. In this case, press here to order remote sampling kit.
For medical tests, it is also possible to collect the sample at a doctor’s office and for paternity tests for legal issues at the office of the judge. In this case, see the related information under section Useful information.
What other samples are valid for DNA testing and how to collect them?
Samples that are valid for DNA testing:
Please note that for the use of non-standard samples (all of the above-mentioned, except for chewing gum), the customer must pay a 30 EUR surcharge.
For non-standard samples, we recommend consulting us in advance through the website, by writing directly to firstname.lastname@example.org or by calling +371 26267833.
Do you have questions about testing opportunities?